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Train-the-Trainer Certification Workshop for De-escalating Potentially Violent Situations™


Feb 28 - Mar 02, 2018 (9 AM - 4 PM)

Price: $ 1,500.00 (regular rate)

Toronto, Ontario – Ramada Plaza

Trainer: Mike Labun, BA

About the trainer

Mike Labun, BA

Mike has a Bachelor's degree in Psychology and a Certificate in Conflict Resolution. He has over twenty years of experience as a leader in the violence prevention field. Through his training and consulting work, Mike has helped a variety of organizations become safer workplaces, including social service agencies, Indigenous communities, school divisions, businesses and crown corporations.

He believes it is vital for organizations to increase their violence-prevention capabilities. As a trainer, Mike has an interactive and engaging style that easily motivates participants to incorporate workshop material into their own environments. He facilitates CTRI trainings and services in the areas of violence prevention, bullying, restorative justice and conflict resolution.

Need this training sooner?


Due to the high demand for this workshop and its relevance to many workplaces, CTRI offers a train-the-trainer program for our De-escalating Potentially Violent Situations™ workshop. Training an internal trainer to deliver this workshop enhances organization know-how. It also saves costs at the same time.

Train-the-Trainer Program at a Glance
Your Commitment
How Train-the-Trainer Benefits Organizations
Train-the-Trainer Workshop in Detail
Workshop Outline
The Ideal Train-the-Trainer Candidate

Train-the-Trainer Program at a Glance

  • Certification allows you to present this workshop only at your organization of employment
  • Attendance at the 3-day Train-the-Trainer session required
One time Fee: $1500 Certification Fee — Early Registration – $1350
On-going Fees: $100 Annual Recertification Fee
$20 Per Participant Manual Fee
*fees subject to change

Your Commitment

  • You and your employer must sign an agreement that indicates acceptance of the commitments involved. View an example of a signed agreement. Please note that the registration process is not complete until we receive the agreement. Please mail it to us at your earliest convenience
  • Facilitate at least one training a year in order to maintain certification.
  • Present the workshop in a manner that is consistent with how CTRI presents the workshop.
  • As materials are modified from time to time to make them more relevant and current, you will need to review and adapt these changes.

How Train-the-Trainer Benefits Organizations

Long term, for medium to large organizations, the train-the-trainer program is the most cost-effective method to train existing and new staff. With a certified instructor on staff, organizations can offer as many workshops as needed throughout the year.

Train-the-Trainer Workshop in Detail

In the first day of the train-the-trainer program, participants will take the De-escalating Potentially Violent Situations workshop™. Day two begins with a question and answer session, followed by a review of important facilitation strategies and techniques. Future trainers will then begin preparing for their role in delivering a portion of the workshop. On day three each participant will present a section of the workshop.

Workshop Outline

Day 1
8:15-8:30AM – Orientation
8:30-9:00AM – Public Workshop Registration and Sign-in
9:00-10:15AM – Trainers experience the workshop as a participant
10:15-10:30AM – Break
10:30-12:00PM – Workshop continues
12:00-1:00PM – Lunch
1:00-2:30PM – Workshop continues
2:30-2:45PM – Break
2:45-4:00PM – Workshop continues
4:15-4:30PM – Review agendas for days 2 and 3
Day 2
9:00-10:15AM – Debrief of day 1 and Q & A
10:15-10:30AM – Break
10:30-12:00PM – Facilitation strategies and techniques
12:00-1:00PM – Lunch
1:00-2:30PM – Facilitation strategies and techniques
2:30-2:45PM – Break
2:45-4:00PM – Individual coaching and preparation to present part of workshop
Day 3
9:00-10:15AM – Participants take turns presenting the workshop
10:15-10:30AM – Break
10:30-12:00PM – Participants take turns presenting the workshop
12:00-1:00PM – Lunch
1:00-2:30PM – Participants take turns presenting the workshop
2:30-2:45PM – Break
2:45-3:30PM – Participants take turns presenting the workshop
3:30-4:00PM – Final thoughts and Q & A

The Ideal Train-the-Trainer Candidate

This workshop has been successfully delivered by CTRI Trainers for the past six years. In addition to exceptional content in the De-escalating Potentially Violent Situations™ workshop, CTRI trainers are dynamic and engaging presenters. To benefit from the same quality of workshop that CTRI delivers, it is imperative that thoughtful consideration be given to who would make a good in-house trainer. Ideally they will have the following:

  • Excellent interpersonal communication skills
  • An engaging and insightful speaker
  • An above average knowledge about violence
  • Previous teaching and group facilitation skills

What our clients have to say...

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Toronto, Ontario – Ramada Plaza
300 Jarvis Street, Toronto, Ontario M5B 2C5
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At checkout you will have the option to pay by credit card or to receive an invoice to be paid later.
Cancellation Policy

Registrations cancelled 7 or more days prior to the workshop are refundable, minus a $50.00 administrative fee. Alternatively you may receive a credit to attend a future training. Cancellations less than 7 days prior to the workshop are non-refundable. If at any time you are unable to attend, you are welcome to transfer your registration to another individual at no extra cost. In this case, please notify CTRI of the name of the alternate person who will be attending.

We reserve the right to cancel workshops due to unforeseen circumstances or under-enrollment. Liability is limited to a refund of workshop fees only. Please make travel arrangements with this in mind.

Limited Seating

Register Early! To better facilitate group interaction, seating is limited.

Children and unregistered guests are not permitted in the meeting rooms.

You Will Receive

A spiral bound training manual and workshop certificate as well as morning  refreshments. Participants are on their own for lunch from noon to 1:00 PM, unless otherwise stated above.

Group Registration Instructions

To register a group for a workshop, register for selected workshop, then once in shopping cart, add quantity of participants and provide names of all participants.

Concerns and Grievances

If concerns arise throughout your interaction with the CTRI office or our workshop please contact the CTRI office directly at 204-452-9199 or [email protected].

Special Accommodations
for Disabilities

Please contact the CTRI office directly at 204-452-9199 or [email protected] to discuss any special needs or accommodations you may require to have a positive learning experience.

Continuing Education Credit

While many associations and licensing bodies accept CTRI workshops for continuing education credits, questions about approval should be directed to the specific association or licensing body for which you are requesting the credits. Credit hours: A two day workshop earns 12 continuing education hours and a one day workshop earns 6 hours. A certificate will be awarded upon the completion of the workshop.

Organizations and associations that have formally approved our workshops:

National Board for Certified Counselors (NBCC)

Association of Social Work Boards (ASWB)

Because of our approval with ASWB and NBCC, many State Boards accept our workshops for Continuing Education Credit. Please contact your state board/association directly to confirm their requirements.

To have your organization or association listed here, please contact [email protected]