In order to be effective at helping others, there are key understandings and skills that are essential to providing helpful support. This introductory workshop is designed for those who are new to a helping role, or those wishing to enhance their general helping skills. Participants will learn about the process of counselling and how to use a problem-solving model to work with clients to identify issues, and implement plans to address areas of concern. Using experiential exercises, participants will work through tools, worksheets, activities, and scenarios that will help them enhance their helping skills.

Some of the Topics Reviewed

  • Key Aspects of a Working Therapeutic Alliance
  • Qualities of a Counselor
  • Common Missteps in Counseling
  • Essential Counseling Communication Skills
  • The Counseling Process
  • How to Identify Needs and Goals
  • Finding Strengths and Resources
  • Identifying Realistic Goals
  • Considerations Around Ethics and Boundaries
  • Caring for the Caregiver

Target Audience

This is an introductory level workshop intended for social service and health care workers, social workers, support workers, guidance counselors, and anyone looking to enhance their helping skills.

Method of Delivery

Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.