CTRI is a leading provider of training and consulting services for individuals, school, communities and organizations affected by or involved in working with issues of trauma, mental health, crisis response and violence prevention. In addition, our division ACHIEVE Centre for Leadership & Workplace Performance provides workshops for the general public, business and organizations in the areas of leadership development, conflict resolution and organizational performance.
Learn more about CTRI’s Mission, Vision and Beliefs.
Randy Grieser is the founder and CEO of the Crisis & Trauma Resource Institute and ACHIEVE Centre for Leadership & Workplace Performance. He is a Registered Social Worker who holds a Master of Social Work degree and a Bachelor’s degree in Conflict Resolution. Randy is a visionary leader who, together with a team of employees and trainers, has positioned these organizations to be two of the premier providers of professional development training in the industry. Prior to founding CTRI and ACHIEVE, he worked directly with issues of crisis and trauma while being employed in the areas of mental health, counselling and crisis management within community, school and hospital settings.
Randy believes that access to knowledge and skill development changes individual lives, communities, and organizations, and he is committed to making CTRI training and resources as accessible as possible. He is the author of The Ordinary Leader: 10 Key Insights for Building and Leading a Thriving Organization. Randy is a dynamic presenter who delivers insightful presentations that are engaging, humorous and informative. Find his latest thoughts on leadership at TheOrdinaryLeader.com.
Nathan holds a Master of Social Work degree and is a Registered Social Worker. He is the Director of Training for CTRI and works with organizations and communities through a needs assessment process of identifying the best resources and training to meet their needs. He also provides leadership in developing and managing CTRI trainers and course content. Prior to this role he coordinated service delivery and rehabilitation planning for repeat offenders with a diagnosis.
Nathan has refined skills in risk management and collaborative treatment planning for people in conflict with the law. In addition, he possesses specialty in the areas of disability services, case management and working with people with Fetal Alcohol Spectrum Disorder. He is the author of CTRI's Fetal Alcohol Spectrum Disorder – Strategies for Supporting workshop. He is an engaging presenter who uses an interactive style to maximize the learning potential of participants.
Vicki Enns, MMFT - Clinical Director
Vicki is the Clinical Director of the Crisis & Trauma Resource Institute, an Approved Supervisor with the American Association for Marriage and Family Therapy and an instructor in the graduate program for Marriage and Family Therapy at the University of Winnipeg. As Clinical Director, she works to maintain high standards of excellence and consistency in the material delivered for CTRI. Vicki ensures that it reflects best practices in the field and provides effective strategies that apply to a broad range of clients. She is the author or editor of many of CTRI’s training materials, including those on the topics of anxiety, trauma, mindfulness, gender and sexual diversity, ethics and wellness.
In her private practice, Vicki specializes in the area of trauma recovery for individuals of all ages, and she helps individuals, couples and families build positive mental health and relational skills across developmental stages. She believes in a holistic approach to wellness that applies to both clients and helpers. Vicki also believes that it is essential for helpers to continue learning and developing their self-awareness alongside evolving clinical skills.
John Koop-Harder, MSW, RSW - Training Development Specialist
John has been working as a therapist and trainer for almost 20 years. He is a Registered Social Worker who holds a Master of Social Work degree. Much of John’s career has centred on working with children, youth, adults and families dealing with crisis and trauma. While he has a diverse practice, he has particular interest and specialized experience in working with individuals and families impacted by mental health concerns, violence, post-war trauma recovery, gender/sexuality issues, sexual abuse recovery and cyber-bullying/harassment. John’s work is also informed by his international experiences working with individuals and communities impacted by civil war and ethnic conflicts in Colombia, Albania and Northern Ireland.
As CTRI’s Training and Development Specialist, John provides support to other trainers and ensures that training material reflects the current research in the field and is consistent with CTRI's core beliefs. He is a warm and engaging facilitator who values interactive learning experiences.
Delayne Hogan - Public Workshop Coordinator
Delayne has a strong background in providing timely and personable services to clients. Her primary role is to respond to client queries regarding details related to our public workshops. Email Delayne at [email protected].
Cindy Rublee - Director of Internal Operations
Cindy has extensive experience overseeing workplace operations through her leadership roles in previous organizations. In her role at CTRI, Cindy provides direction in both the technical and design aspects of the company. Email Cindy at [email protected].
Chantel Runtz - Onsite Training Coordinator
Chantel assists organizations with the details of their on-site training events. She is often the first point of contact for clients wishing to utilize Crisis and Trauma Resource Institute on-site training services. You can contact Chantel at [email protected].
Lori Tiessen Banman – On-site Training Coordinator
Lori works with the CTRI on-site training programs. Her role is to connect with clients to ensure the workshops meet their needs and to connect with the trainers to ensure they have the information to deliver high quality trainings. You can contact Lori at [email protected].
Amy Ferris - Social Media and Video Projects Coordinator
Amy's primary role is working in the area of social media marketing and video production. She brings a high level of creativity to the various projects she's involved in. Email Amy at [email protected].
Ana Speranza - Logistics Coordinator
As part of the logistics team, Ana makes sure workshop materials get to where they need to be. She also coordinates book sales for The Ordinary Leader. You can contact Ana at [email protected].
Micah Zerbe - Client Services Support
Micah provides critical support to both the client services team and the logistics team. He is the primary point of contact for our training venues across the continent and makes sure the information is flowing in timely and accurate ways. You can contact Micah at [email protected].
Reid Hebert - Marketing Coordinator
Reid leads our email marketing campaigns and works with a variety of partners to promote our training and services. She enjoys being able to work with a variety of computer programs and is excellent at problem solving and tackling technical issues. Email Reid at [email protected].
Joyce Vincent - Accounting Manager
Joyce brings her many years of experience to CTRI as head of our accounting department. Her attention to detail and problem solving capabilities help ensure that that billing and invoicing are accurate and timely.